Shiprocket - IPO Report

Shiprocket is an end-to-end, merchant-first, API-led technology platform that simplifies logistics, checkout, payments, order fulfilment and cross-border trade for MSMEs and large retailers. Focused on Direct Commerce, it enables merchants to sell directly to consumers through their websites, apps and social channels, making it India's largest horizontal e-commerce enablement platform by revenue in FY26.

The business is divided into two segments: (i) Core Business and (ii) Emerging Business. Its Core Business focuses on domestic shipping, providing merchants access to multiple logistics partners along with order tracking, NDR management, COD remittance, weight management and EDD prediction. Its AI-led logistics allocation evaluates cost, performance and past delivery data to select suitable partners, improving delivery efficiency and reducing RTOs.

Shiprocket has expanded into cargo & fulfilment, Shiprocket Omuni, cross-border through ShiprocketX and CargoX, ads & marketing, Fastrr Checkout, merchant financing and hyperlocal delivery through Shiprocket Quick. This expands wallet share per merchant beyond traditional shipping services.

The platform had an ecosystem of 250+ partners and uses AI/ML across areas such as RTO prediction, routing and fraud detection. Its cross-border network covered 146 countries through 21 supply-chain partners in FY26.

The company is continuing to invest in additional international lanes, fulfilment, hyperlocal delivery and AI-powered checkout, supporting further expansion of its merchant ecosystem and broadening its end-to-end commerce enablement capabilities.